Help Center

How can Xcellence Realty help you today?

Please see below our Client & Agent contact and support options.

Corporate Office Phone

866-595-6025

Corporate Office Email

info@xcellencerealty.com

Corporate Office Hours

9:00am - 5:00pm M-F

Where to mail correspondence & commission checks?

“For all Cities and Counties in the State of Florida please mail all correspondence and commission checks to our corporate address located at: 10508 N Kendall Dr Miami, Fl. 33176.”

How to deposit Rental Escrow Monies with Xcellence Realty?

Xcellence Realty only holds escrow monies for rental transactions, our preferred method for collecting escrow monies is via ACH in our website, if you are a tenant and the lease contract calls for Xcellence Realty to hold escrow please click here to deposit via ACH in our website.

Agent Support Contact Info

Agent Phone Support Helpline:

(786) 697-0778

Email Support Options:

– Tech Support –
Please use this email for anything related to Technology related questions including not being to login to a software we provide or if you need technical assistance with any of the tools and software Xcellence Realty, Mortgage, or Title makes available to you.
– Broker Support –
Please use this email for contract questions or any Broker related support questions.
– Agent Support –
Please use this email if you need to switch compensation plans, need to update your credit card on file or any Realtor Association membership related questions.
– Accounting Support –
Please use this email for any questions related to commission checks, getting paid, & disbursement authorizations.

Face to Face virtual Zoom Support:

Broker Support

Click below to be redirected to our Broker Support booking calendar, there you will be able to select a day & time convenient for you.

Tech Support

Click below to be redirected to our Tech Support booking calendar, there you will be able to select a day & time convenient for you.

Chat with us:

Click on the button on the right to chat with us.